Refund Policy

  1. At the time of online transaction Baba Lease may receive excess money due to multiple debits to user Card / Bank Account as part of technical error OR user’s account being debited with excess amount in a single transaction due to technical error. For any payment refund related queries/requests/concerns customer can contact us through any of the following channels:

Email us at

  1. Customer has to provide us following details so that his/her request can be processed at the earliest.
  • Loan Application number
  • Registered Mobile Number
  • Transaction Reference number of the excess amount paid


  • Beneficiary Name in bank account (Saving/Current Account)
  • Beneficiary Account Number
  • IFSC Code
  • Registered Mobile Number
  • Reason for making excess payment
  1. Refund request will be processed only if
  • Customer has made the excess payment to his/her loan account and
  • Currently there is no outstanding in his/her loan account and the account showing credit balance
  1. Refund will be done through Same mode as done at the time of payment only within 7 working days.

5. Customer need to claim the refund amount within 15 days from the date of payment made.